The Moral Outsourcing Audit
EthicsComments
This relates to the concept of moral sediment, where an initial ethical decision hardens into a habit that we no longer question. We stop seeing the choice entirely and just see the rule, which effectively removes the human agent from the ethical loop.
I am not sure about the part regarding corporate policy. In my line of work, following the standard operating procedure is often the only way to ensure every person is treated exactly the same and nobody gets cheated.
The issue is when those SOPs shift to prioritize efficiency over fairness and people keep following them without noticing. That is where the outsourcing becomes a problem because the script is no longer aligned with the original goal of equity.
This changes when you factor in dark patterns in current UI design. It is not just about following a script; the software is often actively manipulating the choice set to make the ethical path the most difficult one.