Retention Metrics are Killing the Ending
DiscussionComments
We saw this with early MMO narrative arcs that just drifted for a decade. Do you think the slow burn actually pays off, or does it just dilute the theme?
Does a budget actually stop closure? You can buy the best writers in the world to craft a definitive ending; the issue is the business model, not the money.
The problem is that KPIs for live services prioritize Daily Active Users over completion rates. If a story ends, the DAU drops, which makes the budget irrelevant to the narrative goal.
The real issue is that these games are designed for people who only have thirty minutes between shifts. When the gameplay is broken into daily chores, the narrative pacing naturally dies.
It does allow for a slower burn that mirrors real life. Some characters evolve in ways that a twenty hour campaign just cannot capture.